Effective Date: 01.01.2025
Guiding Hands Elder Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This policy explains how we collect, use, and safeguard your information when you use our website or mobile app. By using our services, you agree to this policy.
We may collect personal information such as your name, email address, phone number, mailing address, and employment details if you are an employee or job applicant. If payments are involved, we may collect billing and payment information. We may also collect non-personal information like your device type, IP address, browser type, app usage data, and location data if you grant permission.
We use this information to provide and improve our services, respond to questions, support scheduling and care coordination, communicate with employees, process payments, monitor usage, and meet legal requirements.
We do not sell your personal information. We may share it with trusted service providers who support our operations, with legal authorities when required by law, or in the case of a business transfer such as a merger or sale.
We take reasonable steps to protect your data, but no system can be completely secure. You have the right to request access to or correction of your personal information. You can also opt out of promotional emails and manage cookies through your browser settings, though some features may not work properly without them.
Our services are not designed for children under 13, and we do not knowingly collect information from them. Our website or app may include links to third-party sites; we are not responsible for their privacy practices.
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have questions about this policy, please contact Guiding Hands Elder Care directly.